Issue
Learn how to remove unused notification preferences that appear in users' preference lists. For example, unused system notifications for the Targeted Communication application can still appear under System Setting > Notifications > Targeted Communications.
Release
All supported releases
Cause
By default, all enabled system notifications appear in the Notification Preference list for users.
Resolution
To prevent notifications from appearing in the Notification Preference list:
- Disable the specific notifications you want to remove.
For the Targeted Communications example, disable these notifications:
- Targeted Communication Publication
- Targeted Communication Send Email
- Publication Sample
Note: For the Publication Sample notification, to deactivate it, you must enable the Inserted check box option in the notification settings.