When attempting to adjust impact rules for a service map in the Event Management Dashboard, the widgets to do this task are greyed out and it is not possible to modify them. They seem to be in a read-only state.

NewYork

Add admin role to the user should help to fix the issue. If issue persist, please try remove browser cache.

Steps to reproduce:

Navigate to Event Management Dashboard module.
Access service map by double click tile.

Click on "Impact" button at bottom left.