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Description

Can special characters within the JSON payload be used with the ServiceNow Rest API?

Cause

The platform expects JSON as text in a key:value pair.

Resolution

Special characters require different handling. Whenever there are special characters in the JSON payload, they should be escaped appropriately.

Out of the Box this functionality is not available on the platform, an enhancement request should be raised on our Idea Portal, where the best ideas are voted on and may be implemented in future releases. 

Article Information

Last Updated:2020-05-14 00:44:03
Published:2020-04-09