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Description

The Qualys Vulnerability Response plugin is installed. However, when you click Integration Configuration on the Vulnerability Setup Assistant the plugin does not show up.

STEPS TO REPRODUCE:
1. Click Setup Assistant under Vulnerability
2. Click Integration Configuration
3. The Qualys plugin should be visible but it says not installed.

Release or Environment

All releases

Cause

This can be caused if there are multiple “Integration Instances” in the instance, and one of them has no "Vulnerability Integrations" associated with it.

Qualys Vulnerability Integration > Administration > Integration Instances

Resolution

There should be only one active Qualys integration instance, so if you delete the second one, Setup Assistant's "Scanner Integrations" page should populate Qualys properly.

Article Information

Last Updated:2020-03-01 14:44:09
Published:2020-03-01