Notifications

4 views

Description

Users are no longer able to access the record in cmdb_ci_vm_instance after the activation of plugin Orchestration Virtualization (com.snc.runbook_automation.virtualization)

cmdb_read role is MISSING from the newly added list. This role was added in Madrid to restrict access to Madrid. Due to the newly introduced ACL on cmdb_ci_vm_object, the ACLs on parent table (which DO contain cmdb_read) are not checked.

Steps to Reproduce

  1. Install the plugin 'com.snc.pa.cmp' (Performance Analytics - Content Pack - Cloud Management)
  2. This activates Orchestration Virtualization (com.snc.runbook_automation.virtualization) as a pre-requisite
  3. This plugin installed the below ACL.
    • sys_security_acl_4d99fb5b37063000f5bf1f23dfbe5d31.xml
  4. The ACL has sys_security_acl_role records for the below
    • cloud_user
    • itil
    • ecmdb_admin
    • asset
    • cloud_admin

Workaround

This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.


Related Problem: PRB1386756

Seen In

SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - GRC Workbench - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-03-31 02:37:57
Published:2020-03-31