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Description

As seen on the Incident form, the Email Client gives you the ability to send an email directly from an Incident record. This same option, found under 'More options' in a record header, can be added to any other table using the Email client attribute. Below, we will use the Story form and Story table as an example, which out-of-box, does not include the Email client attribute

Release or Environment

All available

Cause

Add the 'Email client' attribute with Value=true to the required table dictionary entry

 

Resolution

  1. Navigate to the Story form
    2. Right-click header and select Configure > All (or Dictionary)
    3. On the Dictionary Entries tab, locate and open the record with [Table][is][rm_story] AND [Type][is][Collection]
    4. In the Attributes section, click NEW
    5. Add Attribute: Email client (typing Email should pop up the attribute to be selectable)
    6. Add Value: true
    7. Submit


Article Information

Last Updated:2020-06-14 01:58:36
Published:2020-02-17
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