- Post Configuration of PRTG connector and mapping with credentials, when the Test Connection is executed the connector shows status as Error status with the below message.
Connection test failed: ERROR EXECUTING REQUEST: Method failed: (/api/table.xml) with code: 401 - Invalid username/password combo TypeError: Cannot read property "0" from null Check point from our side:
- The issue is observed with the Password used for configuration.
- In order to resolve this issue, please check below:
- The username should be defined in the PRTG system (in the user management screen)
- The password should be taken from PRTG (and it should be hashed).
- If there are no users in the PRTG system (in the user management screen), you should define one. After making the above changes, the connector started working without any issue.