Notifications

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Description

Unable to Schedule Reports for Single Score Report types

Release or Environment

All releases.

Cause

This is because the Calendar, Map and Single Score reports are not supported for automatic emailing. Refer below documentation:

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/reference-pages/task/schedule-report.html

 

Multi-level pivot report type is not supported to run as a scheduled report unless the plugin - Webkit HTML to PDF (com.snc.whtp) is activated.

Resolution

Use a Speedometer or a Dial type report which can be run as a scheduled report.

Article Information

Last Updated:2020-02-11 10:51:21
Published:2020-02-11