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Unable to Schedule Reports for Single Score Report types - Support and Troubleshooting
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  • Unable to Schedule Reports for Single Score Report types
KB0813745

Unable to Schedule Reports for Single Score Report types


2172 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Unable to Schedule Reports for Single Score Report types

Release

All releases.

Cause

This is because the Calendar, Map and Single Score reports are not supported for automatic emailing. Refer below documentation:

https://docs.servicenow.com/csh?topicname=schedule-report.html&version=latest

 

Multi-level pivot report type is not supported to run as a scheduled report unless the plugin - Webkit HTML to PDF (com.snc.whtp) is activated.

Resolution

Use a Speedometer or a Dial type report which can be run as a scheduled report.


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