When configuring templates on an HTML field. If you use a line break by pressing the return key, it will not be displayed. And will instead display as if no line break was configured within the template.

Release or Environment

New York



I raised a Problem for this issue that can be found with the short description of: 

'Template does not transfer correctly on an HTML field'.

This issue is caused due to <br> command within the template not automatically being added when pressing the return key.


Modify the value within the template configuration for the HTML field manually adding the command <br> which is used to add line breaks within the HTML field when using the template. 

Please look into the screenshot attached ('HTML Field linebreak config) to see how i was able to achiee the desired outcome

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Last Updated:2020-02-26 06:04:20