When configuring templates on an HTML field. If you use a line break by pressing the return key, it will not be displayed. And will instead display as if no line break was configured within the template.
Release or Environment
I raised a Problem for this issue that can be found with the short description of:
'Template does not transfer correctly on an HTML field'.
This issue is caused due to <br> command within the template not automatically being added when pressing the return key.
Modify the value within the template configuration for the HTML field manually adding the command <br> which is used to add line breaks within the HTML field when using the template.
Please look into the screenshot attached ('HTML Field linebreak config) to see how i was able to achiee the desired outcome