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Description

Build information: New York

The Environment: Agent Workspace

Issue Description: Checkbox (true/false) field title is bold and larger than the rest of the fields in Agent Workspace

Business Impact: Some

Steps to Reproduce

On OOB New York instance:

- As an Admin add a field of type True/False to the incident table
- Install ITSM Workspace plugin
- Open an incident in Agent Workspace

Notice that the Checkbox field style is different than the rest of the fields

 

Workaround

This problem is currently under review and has no workaround. To receive notifications when more information will become available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.


Related Problem: PRB1381911

Seen In

New York Patch 4

Intended Fix Version

Paris

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-02-05 08:35:07
Published:2020-02-05