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Can you move Attachments from an Idea to a Demand automatically Out of the Box? - Support and Troubleshooting
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KB0813173

Can you move Attachments from an Idea to a Demand automatically Out of the Box?


371 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Can you move Attachments from an Idea to a Demand automatically Out of the Box?

Resolution

We only support Attachments getting moved over from Demands to Projects.
We do not currently have the option to move Attachments over from Ideas to Demands Out of the Box.

Our Development team mentioned that Ideas as entities were meant for Self-Service users and they did not expect users to put Attachments with Ideas.
When Idea gets accepted, then we start detailing out the Idea through a Demand record and the Demand can have Attachments.


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