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Catalog search is not working as expected. Results are not getting displayed even for the exact matching item. - Support and Troubleshooting
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  • Catalog search is not working as expected. Results are not getting displayed even for the exact matching item.
KB0812998

Catalog search is not working as expected. Results are not getting displayed even for the exact matching item.


377 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

  • Catalog search for a catalog item is not working as expected. Results are not getting displayed even for an exact matching item.

Release

  • NY Patch 4 HF1.

Cause

  • Reviewing the logs, it's discovered that only 1 catalog item was fetched not 2 and noticed that SQL was fetching only single record.

Resolution

  • Issue could be related to indexing.
  • Better to generate index again.
  • Please Refer this document, TextSearch.




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