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Description

When we try to execute a discovery schedule using the related link Discover now it appears a box error saying Could not redirect to Discovery status, but if we use quick discover option it works well. 

Release or Environment

Applies to all versions

Cause

If the Script Includes are not up-to date with instance version.

Resolution



List of Scripts that get triggered when you trigger Discovery Now UI action from the schedule:

https://xxxxxxx.service-now.com/sys_script_include_list.do?sysparm_query=sys_idSTARTSWITHd22e7bdbc0a8016500a18e024bfc9aa3%5EORsys_idSTARTSWITHa6cdaf5bc0a802550004f460b6c04967%5EORsys_idSTARTSWITH092266f60ab30150007b0466d082578c%5EORsys_idSTARTSWITHd22e7bdbc0a8016500a18e024bfc9aa3%5EORsys_idSTARTSWITH092329440ab30150009e4c93176ef3d0&sysparm_first_row=1&sysparm_view=

Please make sure all the scripts are up-to date and rerun the discover now and that should fix the issue.


Article Information

Last Updated:2020-06-14 02:34:23
Published:2020-02-24