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Description

The drag and drop widgets on Dashboard Design tab within KPI composer does not work on Safari.

Steps to Reproduce

1. Open a project in kpi composer on safari browser.
2. Go to Dashboard design tab.
3. Open widgets panel from right side
4. Try to drag and drop any type of widget to the container in Dashboard tab.

Workaround

This problem is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.

The workaround is to use different browsers.


Related Problem: PRB1383746

Seen In

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Intended Fix Version

SR - PAR - KPI Composer v1.2

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

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Article Information

Last Updated:2020-07-20 09:31:32
Published:2020-07-20