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Description

Users cannot see list calculations on list reports they created, when an admin adds the list calculations for them.

Alternatively if the report is created by an admin with list calculations saved and shared with the user, the user can then see list calculations. 

Steps to Reproduce

Steps to Reproduce
-----------------------------
1. Impersonate a non-admin user in an OOB instance that has permission to create new reports (itil role)
2. Create a new report as that user with the following options:
- Data: Table
- Table: Incident
- Type: List
- Group by: Active
3. Save the report
4. Impersonate you (maint/admin)
3. Right click on the 'Priority' tab in the report and select 'Configure > List Calculations'
4. Check the 'Total' box and click OK
5. Notice how list calculation totals appear
6. Save the report
7. Impersonate the user you used to create the report
8. Notice how list calculation totals do not appear
-----------------------------
9. Impersonate you (maint/admin)
10. Create a new report as that user with the following options:
- Data: Table
- Table: Incident
- Type: List
11. Save the report
12. Right click on the 'Priority' tab in the report and select 'Configure > List Calculations'
13. Check the 'Total' box and click OK
14. Notice how list calculation totals appear
15. Click the sharing icon, then click share, then select everyone and click OK
16. Save the report
17. Impersonate the same user used to create the previous report
18. Notice how list calculation totals appear

Workaround

Granting users the "personalize_list" role will allow them to view these list calculations themselves.

Alternatively if the report is created by an admin with list calculations saved and shared with the user, the user can then see list calculations.


Related Problem: PRB1329092

Seen In

SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - GRC Workbench - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - ITOM - Discovery and Service Mapping - v1.0.35
SR - SecOps - Configuration Compliance - New York 2019 Q3
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - VR - Vulnerability Response - New York 2019 Q3

Intended Fix Version

Orlando

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Associated Community Threads

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Article Information

Last Updated:2020-01-29 22:10:39
Published:2020-01-30