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AD flow configured to use MID Server fails with the error "Authentication failure with the local MID server service credential" - Support and Troubleshooting
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  • AD flow configured to use MID Server fails with the error "Authentication failure with the local MID server service credential"
KB0811747

AD flow configured to use MID Server fails with the error "Authentication failure with the local MID server service credential"


3000 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

This is specific to the scenario where the Flow contains power shell scripts configured to run on 'All MID Servers' and uses a Connection alias with the Credentials configured for a 'specific' MID Server.

Cause

The MID Server when executing the Power shell script does not have access to the credentials since the Credential record is configured for a specific MID Server, so the MID Server uses its service account.

Since the MID Server service account does not have the appropriate access on AD, the script execution fails with the following error:

Authentication failure with the local MID server service credential

Resolution

Update the Credential record and set the "Applies to" field to 'All MID Server' and make sure no specific MID Server is selected.

OR

Update the MID Server capabilities so the specific MID Server which is configured in the Credentials record is picked for the flow.

See the following documentation for this:

How an application selects a MID Server 

 


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