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The ServiceNow Technology Partner Program (TPP) enables companies to build, test, certify, and distribute apps and integrations for the ServiceNow Platform. Designed for Independent Software Vendors (ISVs), systems integrators, and other app developers, this multi-tiered global program provides a rich set of tools and resources, along with sales and marketing benefits to extend your market reach and brand.

Through the store, ServiceNow customers can discover, evaluate, and purchase apps to extend their ServiceNow solution. Existing ServiceNow ecosystem partners and customers all have the ability to share apps, too. Membership in the Technology Partner Program is required to sell your certified apps on the ServiceNow store.

After joining the technology partner program, every partner has two vendor instances provisioned for them. These are standard instances, but have some special features and applications to specifically support ServiceNow Technology Partners.

Many of these features will be further elaborated upon in later modules.

  • Certification Self-Test Tool: This allows partners to run a subset of the automated certification tests against their application before submitting for certification.
  • Publish to the Store: A partner can ONLY publish to the store from a vendor instance.
  • Early Access: Technology Partners typically get access to a new release ~6 weeks before it is generally available through requesting the upgrade to one of their vendor instances.
  • Simulate the customer download experience: Partners can publish an app from one vendor instance to another to simulate the experience of a customer downloading their app from the store.

Vendor instances have the naming convention venXXXXX while developer instances are named devXXXXX.

Vendor instances are initially provisioned on the lowest currently supported release family, which is two releases prior to the current release, or N-2. This allows a partner to develop their application on that release or to upgrade to a newer release and develop the app. It is possible to upgrade the instances, but not downgrade.

 

Additional Information

Partners can register on the Technology Partner Portal at:

https://tpp.servicenow.com/$appstore.do#!/tpp/home 

In case of questions/issues relating to development/integration as well as request for non-standard (including early) access to products and releases., please reach out to TPP team via technology.partners@servicenow.com

Article Information

Last Updated:2020-01-22 16:05:45
Published:2020-01-23