Issue
When impersonating the Walk-up user in the walk-up portal and trying to click the locations reference field, it is stuck loading infinitely. The user wanted to know why this is happening.
Resolution
It was found that the customer had activated this Table API ACL which is inactive by default:
- /nav_to.do?uri=sys_security_acl.do?sys_id=9ef8bc918733320025fbd1a936cb0bdd
This ACL they enabled exists for a specific use case of rolling back the REST framework's security behavior to the Fuji release. If a customer is not trying to address this specific use case then it should not be enabled. This ACL requires that all users calling the Table API have the role snc_platform_rest_api_access. There is no workaround to this requirement other than deactivating the ACL.
When this ACL is active the walk-up user will fail the role check on that ACL unless they are assigned the snc_platform_rest_api_access role. This will cause the location reference field to load infinitely.
Reverting the ACL back to OOB (active = false), and clearing the cache (a crucial step to make this work, as ACLs cache), allows the walk-up user to see all locations almost immediately.
