Notifications

24 views

Description

Workflow is stuck and nudge does not progress. Note: "green" activity object.

 

test

 

Release or Environment

All releases

Cause

Condition NOT met preventing wf from moving forward.

Resolution

Use "assigned to" to update condition

 

Steps:

. Goto assigned_to field

. Update record w/ your sys_user information

. Per the update, the condition will convert to "Assigned To.UserID" which is your sysID

. Note: This is different from sys_updated_by as this is holds string

. Simply using "Assigned To" won't work either as tis hold last user record.

. As assigned_to holds a sys_id

. sys_updated_by holds the string of the User ID who performed last change to the record.

. Updating assigned_to w/ your sys_user record will create assigned_to.userid entry fulfilling condition

Article Information

Last Updated:2020-01-22 05:02:09
Published:2020-01-22