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Description

The OOB push notification content message Approval Assigned to Me contains an invalid table name which causes an error when the user selects the notification on a mobile device. On Android, the notification displays an error message: Invalid Push Notification. On iOS the message is: Applet not found.

Steps to Reproduce

  1. Navigate to System Notification > Push > Push Message Content
  2. Open the Approval Assigned to Me record
  3. Observe line 11 in the Push Message Generation text area, it uses 'sc_request_item' (this is not a valid table), it should instead be: 'sc_req_item'


Workaround

This issue has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.



Related Problem: PRB1375455

Seen In

SR - IntegrationHub - Jenkins Integration r1 - v1.2.0
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Policy and Compliance PA Content - Madrid 2019 Q1
SR - IRM - Risk Management - New York 2019 Q3
SR - IRM - Risk Management PA Content - Madrid 2019 Q1
SR - IRM - SIG Assessment Legacy - Madrid 2019 Q1
SR - IRM - SIG Questionnaire - New York 2019 Q3
SR - IRM - Vendor Risk Management - Madrid 2019 Q1
SR - ITOM - CMDB CI Class Models - 201908
SR - ITOM - Discovery and Service Mapping - 201908
SR - ITOM - Fundamentals Istanbul Jakarta Kingston r1 - v5.99.6
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response PA Content - New York 2019 Q3
SR - SIR - Security Incident Response UI Patch - London 2019 Q2 v.6.2.3
SR - SIR - Splunk Sighting Search Integration - Madrid 2019 Q1
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3

Fixed In

New York Patch 6
Orlando

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-09-28 09:41:43
Published:2020-06-29