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Description

The dictionary of the fields impact and urgency on the incident are --None-- even though Dropdown without --None-- is selected.

Release or Environment

All releases

Cause

This is expected OOB behavior, for a "Dropdown without --None-- " choice field, if no default value is specified, the field will show --None-- as technically the default value is <empty>.

Resolution

A default value HAS TO be specified if the field is configured as "Dropdown without --None-- ".

Article Information

Last Updated:2020-01-20 16:13:19
Published:2020-01-21