Issue
The dictionary of the fields impact and urgency on the incident are --None-- even though Dropdown without --None-- is selected.
Release
All releases
Cause
This is expected OOB behavior, for a "Dropdown without --None-- " choice field, if no default value is specified, the field will show --None-- as technically the default value is <empty>.
Resolution
A default value HAS TO be specified if the field is configured as "Dropdown without --None-- ".