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Description

BreadcrumbsService Condition Builder does not automatically create TinyURLs for GET requests that are too long, causing the "400 (Bad Request)" error.

Steps to Reproduce

1. Install the Event Management Plugin.
2. Navigate to Event Management > Rules > Alert Management in the sidebar.
3. Create a new rule by clicking on the New button.
4. Fill in the required details under the Alert Info tab and click on Alert Filter.
5. Use the condition builder to create a query with >50 and/or condition statements.
4. Click on the Preview button.

No message is displayed next to the Preview button with the expected number of records matching the query. The browser console shows a "400 (Bad Request)" error.

Workaround

This problem has been fixed. There is no workaround available. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.

 


Related Problem: PRB1380778

Seen In

There is no data to report.

Intended Fix Version

Paris

Fixed In

New York Patch 6
Orlando Patch 2

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-03-02 08:23:58
Published:2020-03-02