User get a broken form when opening a record, unable to click on reference fields, lookups or context menu

Release or Environment

All supported releases


There is a console error that prevents the form from fully rendering which causes the behavior. In this case, the error was "Uncaught TypeError: Cannot set property 'length' of null"

Usually, the error is caused by a UI Policy or Client Script on the table


Review the error to identify the record that is breaking the form. In this case, the error had the below information.

Uncaught TypeError: Cannot set property 'length' of null
at onCondition_4ddd3d854f071200bf6176601310c733_false

The above error provided a sys_id, this sys_id point to a Catalog UI Policy

Review this record and make the necessary changes to address the error.

Article Information

Last Updated:2020-01-15 08:46:16