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Description

Service Portal screen reader states there are 5 controls/items in the header, but only 4 are available.

Steps to Reproduce

1. Start any screen reader.
2. Open any portal.
3. Navigate to the nav bar. Note that the screen reader describes it as having one more item than actually exists - in the sample, it is stated that there are 5 items but only 4 are present.

Workaround

This problem has been fixed. There is no workaround available. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.


Related Problem: PRB1379339

Seen In

There is no data to report.

Intended Fix Version

Paris

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-07-20 03:59:05
Published:2020-07-20