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Standard change record producers does not diplay template data - Support and Troubleshooting
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  • Standard change record producers does not diplay template data
KB0793096

Standard change record producers does not diplay template data


910 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Standard change record producers does not display any of the template values or the template fields.

Release

Any version

Cause

Standard change record producer like Modify a Modify a Standard Change Template/Retire a Standard Change Template does not have the variable data on the catalog items.

Resolution

Log on to any OOTB instance

Navigate to the Record producers "Modify a Modify a Standard Change Template/Retire a Standard Change Template"

Check if the variable section has the variables related to the standard change.

If not, import the attached XML onto the OOTB instance to get all the details while submitting the standard change.


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Attachments

Attachments

  • item_option_new (cat_item=011f117a9f3002002920bde8132e7020).xml
  • item_option_new (cat_item=32b19f3b9fb002002920bde8132e7024).xml

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