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Description

The list columns of a report on Agent Workspace home page are configured in the "Select fields for list" of the report.

 

1. Log in as admin.

2. Get the sys_id of the particular report using inspect the HTML elements.

3. Navigate to "sys_report.list" and open this report.

4. Configure the Form Layout,  adding the filed "Select fields for list[filed_list]" to the Form.

5. Disable the UI Policy "Make report config fields read only" which makes the field "Select fields for list" read-only on the form.

6. Edit the "Select fields for list" field, adding or removing fields.

7. Save the report.

Article Information

Last Updated:2020-02-18 12:05:23
Published:2020-02-06
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