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Description

When typing really fast and the letters reach the end of the line, there is a the delay on the visibility of the typed letters.

Steps to Reproduce

  1. Open any case/incident in Agent Workspace.
  2. In the Activity section, type 2 lines of characters very quickly.
  3. Observe that once the letters are past the first line, the new characters on the next line do not appear until you stop typing.

Workaround

This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available..

 


Related Problem: PRB1362446

Seen In

SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - ITOM - CMDB CI Class Models - 201908
SR - ITOM - CMDB CI Class Models - 201909
SR - ITOM - Discovery and Service Mapping - 201908
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Palo Alto AutoFocus Integration - New York 2019 Q3
SR - SIR - Palo Alto Firewall Integration - New York 2019 Q3
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - SIR - Threat intelligence - New York 2019 Q3
SR - VR - Configuration Compliance - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Fixed In

Madrid Patch 10
New York Patch 7
Orlando Patch 4
Paris

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-11-23 04:44:18
Published:2020-01-08