Notifications

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Description

When a user is granted Reporting permissions for an application (which also grants the delegated_developer role, if the user didn't have it before), then the cache is cleared and the user tries to create or run a report only when using Report Designer (new reporting UI), the following notification is displayed:

"You do not have permission to create this record in the global application. Please switch to a different application."

If you are just running a report, the contents will display correctly, but the notification will display over it until the notification is closed.

Steps to Reproduce

In Studio:

  1. Create an application or select an existing one
  2. In Studio, Click on File > Manage Developers
  3. From the Developers tab search for "ITIL User"
  4. Select the user and only select "Reporting" permission.
  5. Save
  6. Exit Studio and change the application scope to Global
  7. Clear the application cache by cache.do
  8. Impersonate ITIL User
  9. Go to Reports > View / Run
  10. Click on "Create a report"

Expected behavior: No notification should display.

Current behavior: The mentioned notification message is shown at the top of the frame.

Workaround

There is no workaround for this issue but the user can still create and view reports in the global scope.


Related Problem: PRB1379688

Seen In

Madrid Patch 9
SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Policy and Compliance PA Content - Madrid 2019 Q1
SR - IRM - Risk Management - New York 2019 Q3
SR - IRM - Risk Management PA Content - Madrid 2019 Q1
SR - ITOM - Discovery and Service Mapping - 201908
SR - ITOM - Discovery and Service Mapping - v1.0.35
SR - ITOM - Fundamentals Istanbul Jakarta Kingston r1 - v5.99.6
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response PA Content - New York 2019 Q3
SR - SIR - Security Incident Response UI Patch - London 2019 Q2 v.6.2.3
SR - SIR - Splunk Sighting Search Integration - Madrid 2019 Q1
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - SIR - Store Trusted Security Circles Client Advanced- Madrid 2019 Q1
SR - SIR - Threat intelligence - New York 2019 Q3
SR - VR - Configuration Compliance - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-06-16 00:44:26
Published:2020-01-13