Notifications

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Description

  • workflow stuck on approval activity
  • workflow approval activity is returning "skipped"
  • workflow approval activity is being bypassed

Release or Environment

Madrid

Cause

the user that executed the approval activity is being blocked from seeing the approval records being generated

Resolution

ensure that the following query business rule is deactivated:
approval query (/sys_script.do?sys_id=10673d220a0a0a6500fde634d6f670cf)
it's not active on out-of-the-box instances, and appears to be legacy code

Article Information

Last Updated:2020-01-03 17:10:32
Published:2020-01-04