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Update Client Roles scheudled job does not grant the sn_hr_sp.hrsp_employee role as expected - Support and Troubleshooting
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KB0791809

Update Client Roles scheudled job does not grant the sn_hr_sp.hrsp_employee role as expected


1538 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

The Client Role Assignment Rules are not granting the sn_hr_sp.hrsp_employee role as expected when a new HR Profile is created.

Cause

The 'Update Client Roles' sysauto_script is responsible granting the expected roles. Based on the query that runs in the script we should process HR Profiles where employment start date is today, after today or employment end date was yesterday. The sysauto_script runs daily; however, the Workday integration runs daily after the update client roles which causes the HR Profile query to not find newly created HR Profiles if the employee start date was the same as the import date.

Resolution

Ensure that the workday integration runs prior to the 'Update Client Roles' sysauto_script and that they run on the same calendar day.


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