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Description

Customer has added the From field, however it shows a ‘<>’ when sending an email 

 

Cause

The system cannot accept only labels for the From field as it requires an email address and the label could be additional using the format "Label <email@address.com>"

Resolution

You need to include the email address as just the name is not enough info in the from address. 

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Article Information

Last Updated:2020-01-10 01:06:38
Published:2020-01-02