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Field HINT does not work for work_notes on other tables except task when they override on task.work_notes in the Labels of dictionary - Known Error
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  • Field HINT does not work for work_notes on other tables except task when they override on task.work_notes in the Labels of dictionary
KB0791095

Field HINT does not work for work_notes on other tables except task when they override on task.work_notes in the Labels of dictionary


985 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

Field HINT does not work for work_notes on other tables except task when they override on task.work_notes in the labels of dictionary.



Steps to Reproduce

1. Navigate to System Definition > Dictionary
2. Search table = task, Column name=work_notes
3. Under Labels tab, Click New
4. Table: incident, Element: work_notes, Label: Work Notes, Hint: hint on incident table
5. Submit:
 - For scoped app test as in customer case, Under Labels tab, Click New
Table: sn_hr_core_case, Element: work_notes, Label: Work Notes, Hint: hint on HR case
Submit )
6. Go to incident.list and go to any no closed incident record (Or sn_hr_core_case.list go to any no closed HR case)
7. Hover on the work_notes label

The display override fails, like instead triggering on 'hint on incident table' in incident record or hint on HR case in sn_hr_core_case record. The only shown hint is for the task table: 'test Hint on task table'.

Workaround

This problem is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.

As a workaround, create the journal field(s) dictonary records on the incident table, or whichever table you wish to have a more specific hint.


Related Problem: PRB1370015

Potentially Seen In

There is no data to report.

Fixed In

Quebec

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