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Survey is not assigning to users as expected. - Support and Troubleshooting
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  • Survey is not assigning to users as expected.
KB0790911

Survey is not assigning to users as expected.


319 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

We have a survey that won't work when we enable public access.

Cause

Duplicate assessable record.

Resolution

In the instance there are two assessable records for the impacted survey. In an out of box instance, if there are two assessable records for the same survey the same behavior is seen when trying to take the survey. To resolve this issue, please remove the duplicate assessable record for the impacted survey.


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