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Description

On a record producer, I have a Contextual Search Macro variable. On the variable record, I have macro set to "cxs_rp_search" and widget set to "Contextual Search - Inline Results". When I type into the 'more information' field, I get "No matching results found for" my search. 

Cause

Customizations made to widget 'Contextual Search - Inline Results'

Resolution

The behavior seen is related to customizations made to widget 'Contextual Search - Inline Results':

<instance name>.service-now.com/nav_to.do?uri=sp_widget.do?sys_id=b001d945d7a43200f2d224837e6103d0

Reverting this back to out of box code resolves the issue.

Article Information

Last Updated:2019-12-22 10:09:39
Published:2019-12-22