Description
- If one tried to import files via the Mid server what options are there to implement this?
- One encounters the error: "Failed to open/read local data from file/application" when importing a file from a remote Server via the Mid Server
Release or Environment
All
Cause
The MID Server does not have an FTP Client implementation
Resolution
Out of The Box, there is no support by the Platform to upload files from the MID Server to the instance.
In order to import a file such as a CSV file the following Datasource types are supported: FTP, SCP, HTTP
These Datasource types can be connected to directly from the ServiceNow instance
Alternatively, customized solutions to do this may be explored however these would not be supported by ServiceNow Customer Support