The sys_tag field added as secondary field on "Knowledge Result" widget in doesn't display on knowledge portal . While other reference field like kb_knowledge_base get displayed when added as secondary field in the widget.

Able to reproduce the issue on London, Madrid and New York instances

Steps to Reproduce

  1. Log in to a Madrid instance
  2. Navigate to the knowledge portal and search for a keyword
  3. Command + right-click on Knowledge Result widget and open Instance in Page editor
  4. Add Secondary Fields like "article_type,sys_tags,active,kb_knowledge_base" to display on each knowledge result
  5. Observe that "knowledge_fields": Article type, Active, knowledge base get displayed for knowledge result except for sys_tag field

    Expected behavior: Sys_tag field should also get displayed as knowledge base field and other fields
    Actual behavior: Sys_tag field doesn't get displayed as other fields on knowledge results.


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Related Problem: PRB1376912

Seen In

Madrid Patch 2

Associated Community Threads

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Article Information

Last Updated:2020-11-15 10:37:33