Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Danish Special characters like "æøå" are translated to � when using REST API - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • Danish Special characters like "æøå" are translated to � when using REST API
KB0789082

Danish Special characters like "æøå" are translated to � when using REST API


3658 Views Last updated : Jul 24, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

There were few custom tables that are enabled for REST calls . Records are inserted in these custom tables through REST calls from a PowerShell script.Issue observed is with the special characters "æøå" translated to "�" in the target fields and missing the actual content.

The fields in the custom table into which these special characters were to be inserted were already set to String (Full UTF-8)

Release

London Patch 10

Cause

Issue with charset in the REST call used in Powershell script

Resolution

Make sure the Powershell script is modified as shown below in order to have the correct content translation in respective fields on the target tables. This works assuming the target field type is already set to String (Full UTF-8)

Code specific to REST call in the Powershell script:

# Send HTTP request
$responseUpdate = Invoke-RestMethod -Headers $headers -Method $methodUpdate -Uri $uriUpdate -Body $bodyJson -ContentType "application/json;charset=utf-8"

 


The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.