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Description

"Description" of report_group role in sys_user role table is misleading/incomplete. It states:

"Can create reports that belong to a group of which the user is a member"

This is misleading/incomplete. It mentions nothing about allowing managing/sharing reports. Our documentation (https://docs.servicenow.com/bundle/madrid-performance-analytics-and-reporting/page/use/reporting/concept/c_AdminsteringReports.html ) is more accurate:

"Can manage and share reports that are shared with them (listed in Group)."

Please update the description to more accurately describe the functions of the role, in line with the description in the documentation. For further clarity, I would advise adding that the role allows the user to share reports with ALL groups, not just groups that he or she is a member of.

Steps to Reproduce

1. Navigate to sys_user_role where name = 'report_group'
2. Observe "Description"
3. Compare with description in docs:
https://docs.servicenow.com/bundle/madrid-performance-analytics-and-reporting/page/use/reporting/concept/c_AdminsteringReports.html

Workaround

Refer to the latest documentation about the role

https://docs.servicenow.com/bundle/madrid-performance-analytics-and-reporting/page/use/reporting/concept/c_AdminsteringReports.html


Related Problem: PRB1354958

Seen In

Madrid Patch 4

Intended Fix Version

Paris

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Article Information

Last Updated:2020-01-23 10:00:42
Published:2020-01-23