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Description

(Communities) All Existing comments count not reflected

Resolution

The contents comment count derives from the (comment_count) field on the (sn_communities_content) table.

The general flow is whenever a comment is added, the (comment_count) field will increase. 

Due to customization, at times the (comment_count) may be incorrect.

The content table has a field "Root ID" that can be leveraged to correct the "comment_count" data. The "Root ID" field in the content table stores the immediate parent of the content.

Article Information

Last Updated:2019-12-03 07:49:30
Published:2019-11-30