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Rate Model Attribute "New" button missing if List v3 is enabled. - Support and Troubleshooting
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  • Rate Model Attribute "New" button missing if List v3 is enabled.
KB0787508

Rate Model Attribute "New" button missing if List v3 is enabled.


301 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Rate Model Attribute "New" button missing if List v3 is enabled.

Resolution

This issue is caused when List v3 is enabled.

There are 2 possible solutions to this issue.

  • Disable List v3
  • Disable List v3 for the affected Related list by following the steps provided below. To resolve the issue, please follow the steps provided below:
  1. Proceed to any Rate Model record created.
  2. 2. Scroll down to the Rate Model Attributes related list.
    3. Right Click the Related List Header > Configure > List Control or proceed to the link provided below:
    https://medicadev.service-now.com/nav_to.do?uri=sys_ui_list_control.do?sys_id=00ef98f0db604c10363c06e2ca961910
    4. Enable the "Disable List v3" flag:
    5. Save the List Control record



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