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Description

Rate Model Attribute "New" button missing if List v3 is enabled.

Resolution

This issue is caused when List v3 is enabled.

There are 2 possible solutions to this issue.

  • Disable List v3
  • Disable List v3 for the affected Related list by following the steps provided below. To resolve the issue, please follow the steps provided below:
  1. Proceed to any Rate Model record created.
  2. 2. Scroll down to the Rate Model Attributes related list.
    3. Right Click the Related List Header > Configure > List Control or proceed to the link provided below:
    https://medicadev.service-now.com/nav_to.do?uri=sys_ui_list_control.do?sys_id=00ef98f0db604c10363c06e2ca961910
    4. Enable the "Disable List v3" flag:
    5. Save the List Control record


Article Information

Last Updated:2019-11-30 11:07:27
Published:2019-11-30