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No relationship created between ESX Server and UCS device - Support and Troubleshooting
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  • No relationship created between ESX Server and UCS device
KB0787211

No relationship created between ESX Server and UCS device


452 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Some ESX Server does not have a Runs on:Runs relationship on UCS Blade / Chassis.

Release

All current releases up to New York family version.

Resolution

The relationship is created after running the UCS HD Pattern and Pre Post Processing script "Create relations between UCS Blade or Rack and OS".  We look up matching UCS Blade or Rack serial with the Server serial number and if there is a match we create the "Runs on::Runs"  relationship between the Server and the UCS Blade or Rack.  In some cases for ESX Servers, we do not get the serial number from the vCenter Discovery.  To get the ESX Server serial number we get the corresponding Service Tag from the vCenter and set this as the ESX Server serial number. If this is empty or has no value in the vCenter then the ESX Server serial number is not populated.


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