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Description

All non-admin users lost the ability to access the "view" context menu and in the logs can able to see

PATH = ui/context_menu.view/read CONTEXT = null RC = false Rule =
access denied ui/context_menu.view/read

Cause

The sys_properties "glide.ui.view_change_roles" is not configured with "view_changer" role.

Resolution

In the OOB instance, the view_changer is the role, which allows the user to configure for switching the view. The affected user is having the view_changer role, but still not able to see the "View" context menu.

Also in the OOB, the sys_properties - "glide.ui.view_change_roles" is configured as "view_Changer" but in the affected instance its configured as "admin"

To resolve the issue, please add the role "view_changer" to the above properties.


Article Information

Last Updated:2019-11-25 19:33:52
Published:2019-11-26