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Description

Following error displays:
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Undefined
Invalid update
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when moving projects to 'Closed' state from 'Work in progress' state.

Inactivated the Business Rule: Set Close Data On Inactive
/nav_to.do?uri=sys_script.do?sys_id=236c42d7bf11300032a0854b3f073943

and the error resolved but this Business Rule is out of the box base system and has not been customised

 

Here is extract of the output from Session Debug log:

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15:42:07.948: Global ==> 'Set Close Data On Inactive' on pm_project:PRJ00023663
log15:42:07.949: : ProjectTaskManagerUtil::RecalculateEndDateFromAbsoluteDurationPerSchedule for scheduleId= 7aa3e10c8f70010040f82ab2f0f9234d

...

log15:42:10.172: Operation against file 'pm_project' was aborted by Business Rule 'Set Close Data On Inactive^bc527ed3db30c0107f827b47f4961936'. Business Rule Stack:Set Close Data On Inactive
business rule15:42:10.173: Global <== 'Set Close Data On Inactive' on pm_project:PRJ00023663

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Cause

The out of the box base system "ProjectTaskManagerUtil" script include
/nav_to.do?uri=sys_script_include.do?sys_id=9d0bf100bf3001009b5ebeba3f073931
has been customised

Resolution

After reverting "ProjectTaskManagerUtil" script include back to out of the box base system version, it was possible to close the projects.

Article Information

Last Updated:2019-11-24 23:14:23
Published:2019-11-25