In a task activity journal log, new content entered into an HTML field fails to display. The system shows the word "was" followed by the raw html value of the newly entered content.


Steps to Reproduce

  1. Open an incident list.
  2. Open any incident record.
  3. Create an HTML field within the Incident table.
  4. Add the new field in the incident activity formatter.
  5. import an image from the image library into the new HTML field.
  6. Save the form and observe the image is not displayed in the Activity Stream.


This problem is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.

Related Problem: PRB1370252

Seen In

There is no data to report.

Intended Fix Version


Fixed In

New York Patch 6

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Associated Community Threads

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Article Information

Last Updated:2020-02-11 03:47:36