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Description

Page crashing in the mobile studio when trying to select a field function.

Steps to Reproduce

  1. Navigate to Mobile Studio -> Applets -> Incidents.
  2. Under the Form Screen tab, navigate to Body.
  3. In the Field Functions section, click + to add a field function.
  4. Select Short description as the field.
  5. Try to select a function.

Notice that errors appear in the console and the page crashes.

 

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.


Related Problem: PRB1361241

Seen In

New York Patch 1
SR - IntegrationHub - Docusign Integration r1 v1
SR - IntegrationHub - JIRA Service Desk Integration r2 - v2.0.0
SR - IntegrationHub - Microsoft SharePoint Integration v1.0.3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Policy and Compliance PA Content - Madrid 2019 Q1
SR - ITOM - CMDB CI Class Models - 201907
SR - ITOM - CMDB CI Class Models - 201909
SR - ITOM - Discovery and Service Mapping - 201908
SR - ITOM - Discovery and Service Mapping - v1.0.35

Intended Fix Version

Orlando

Fixed In

New York Patch 2

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-11-26 23:49:45
Published:2019-11-22