By default, OOB 'Windows OS - Servers' Pattern return Baseboard Serial number, but in some cases, the customer might want to use the Bios Serial number for the CI instead.
Steps to Reproduce
Run Discovery on windows server using patterns
Trigger Windows -Hardware information shared library
Observe that BaseBoard Serial number is populated on the serial number record field.
This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.
The default behaviour remains the same after the fix, returning the Baseboard Serial number.
The fix introduces a new mid server property "mid.win.baseboard.or.bios.insertion", based on the property value (true / false) pattern will insert BaseBoard or Bios Serial number.
- If false - BaseBoard number will be populated (default value)
- If true - BIOS serial number will be inserted
Note: This may not have been completely fixed in Paris for Windows Servers and Desktops. See:
PRB1436659 KB0861828 The baseboard serial number is populated on the serial number record instead of the BIOS serial number for Windows servers when using the Windows - OS Servers pattern for discovery
Related Problem: PRB1371559