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Description

'Azure DataBase' Pattern for Cloud Resource Discovery fails with MULTIPLE_DEPENDENCIES "Contains::Contained by" in the identification engine.

Error : identification_engine : MULTIPLE_DEPENDENCIES Found multiple dependent relation items [{"parent":10,"child":25,"type":"Contains::Contained by"}] 
and [{"parent":5,"child":25,"type":"Contains::Contained by"}]

Steps to Reproduce

Run a Cloud Resource Discovery against an Azure Region that has databases provisioned on it. 

Workaround

This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.

As a workaround, you could import the attached update set xml file for "Azure DataBase" pattern. 

Note: Please remember that modifying the pattern will lead to it being skipped it when upgrading the instance. After the upgrade to a fixed version, check the skipped changes from the upgrade history and revert the "Azure DataBase" pattern to the out of box version.


Related Problem: PRB1375171

Seen In

SR - ITOM - Cloud Management Google Cloud Connector - v1.0
SR - ITOM - Cloud Management Terraform Connector - v1.1
SR - ITOM - CMDB CI Class Models - 201908
SR - ITOM - CMDB CI Class Models - 201909
SR - ITOM - Discovery and Service Mapping - 201908
SR - ITOM - Discovery and Service Mapping - v1.0.35
SR - ITOM - Fundamentals Istanbul Jakarta Kingston r1 - v5.99.6
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response PA Content - New York 2019 Q3
SR - SIR - Security Incident Response UI Patch - London 2019 Q2 v.6.2.3
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Intended Fix Version

Paris

Fixed In

New York Patch 8
Orlando Patch 2

Safe Harbor Statement

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Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-06-02 23:19:32
Published:2019-11-21
Azure DataBase Pattern- MULTIPLE_DEPENDENCIES Contains Rel IRE errors_sys_remote_update_set_84.xml