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Changes to HTML/Translated fields are not shown in the activity stream. - Support and Troubleshooting
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  • Changes to HTML/Translated fields are not shown in the activity stream.
KB0786063

Changes to HTML/Translated fields are not shown in the activity stream.


304 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Changes to HTML/Translated fields are not shown in the activity stream with the following error in the browser console.


js_includes_ui16_form.jsx?v=10-03-2019_1530&lp=Wed_Oct_16_21_16_28_PDT_2019&c=20_385:122 Error: [$parse:syntax] http://errors.angularjs.org/1.5.11/$parse/syntax?p0=%7B&p1=invalid%20key&p2=2&p3=%7B%7B%3A%3AtrustAsHtml(change.sanitized_old_value)%7D%7D&p4=%7B%3A%3AtrustAsHtml(change.sanitized_old_value)%7D%7D
at https://instance.service-now.com/scripts/js_includes_ui16_form.jsx?v=10-03-2019_1530&lp=Wed_Oct_16_21_16_28_PDT_2019&c=20_385:9:426
at throwError (https://instance.service-now.com/scripts/js_includes_ui16_form.jsx?v=10-03-2019_1530&lp=Wed_Oct_16_21_16_28_PDT_2019&c=20_385:236:200)
 

Cause

This is caused by setting the property glide.ui.use_jelly_activity_stream to false.

Resolution

Set the system property glide.ui.use_jelly_activity_stream to true.


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