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Description

Virtual Agent branding colors are not honored in Virtual Agent Portal widget with the following errors in the browser console.

Uncaught SyntaxError: missing ) after argument list at "sn-va-web-client-app.do" line 1.

Release or Environment

All Versions.

Cause

This is caused by setting the properties glide.ui.escape_all_script and glide.ui.escape_text to false. This system property forces all expressions within Jelly JavaScript <script> tags to be escaped by default.

Resolution

Set the system property glide.ui.escape_all_script and glide.ui.escape_text to true.

Article Information

Last Updated:2020-01-10 08:34:00
Published:2020-01-10