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Description

Single Sign On Test connection is successful but during actual login user is immediately redirected to logout

Cause

Checking the system logs if you see the below error:

2019-11-14 11:35:33 (799) Default-thread-13 F48220FA1B498810D764759D1E4BCB71 txid=4492e4fa1b49 WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: "sessionIndex" is not defined.
Caused by error in Installation Exit: 'MultiSSO' at line 1
==> 1: gs.include("PrototypeServer");
2:
3: gs.include("MultiSSO_SAML2_Update1");
4: gs.include("MultiSSO_DigestedToken");

This indicates that SAML response does not contain "sessionIndex"
Sample attribute in SAML response that contains the SessionIndex
<saml2:AuthnStatement AuthnInstant="2019-11-15T20:05:07.158Z" SessionIndex="SNCf58ab2979adc3a4d30fa487bafb0847b">

Resolution

Check with theĀ  IDP admin and make sure that sessionindex is returned in the SAML response.

Article Information

Last Updated:2019-11-15 13:12:29
Published:2019-11-15